DALLAS (AP) — A wireless network outage on Thursday was affecting customers of AT&T service for Web-enabled smart phones in the Midwest and Southeast.
Customers were able to make voice calls but could experience trouble getting e-mail or connecting to the Internet with their smart phones or laptop computer connection cards, said AT&T spokesman Mark Siegel.
The outage on the company's 3G and Edge networks began about 5:30 a.m. CT, he said.
Siegel said technicians were working to resolve the problem, and San Antonio-based AT&T was apologizing to customers. He said the company didn't know how many customers were affected.
AT&T's service for mobile phone customers was previously known as Cingular before AT&T bought out the share held by BellSouth.
AT&T offers 3G, or third-generation service, in most major metropolitan areas. It provides Internet and e-mail access at higher speeds than the Edge network, which the company offers in areas where 3G is not available.
Copyright 2008 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
http://www.usatoday.com/tech/wireless/phones/2008-01-31-att-outage_N.htm
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